lockdown #6 pickup hours: Mon-Fri 10am-2pm (out for lunch 1-1:30) Sat-Sun 11am-3pm

FREE SHIPPING for $125+ orders
Orders pre-7pm usually ship next business day
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Where is my order?
We process orders as fast as we can and use a courier service (Australia Post if the order is under 500 grams) who collect the next business day and provide updates to the status of your order. Please be mindful that we do not work 24 hours, orders placed later in the day/evening do not guarantee shipping the next day.
The courier companies cannot deliver to PO Boxes or Parcel Lockers - please provide a home, business or place of work address - or we will just use Australia Post for orders with PO Boxes. For the best chance at first delivery attempt success, provide any additional instructions: leave at front/back door, leave with reception, signature on delivery required, leave down side of house under skate ramp, etc. Expect delivery within 1-5 days (regional/remote sometimes slightly longer) from courier pickup (which you will receive via email notification). If you do not receive a shipping notification a week or more after ordering - and you're not awaiting a preorder (see below) - please contact us (it's almost always the email address was wrongly entered).

How do preorders work?
If you placed a preorder, the release date or expected arrival timeframe can be found on the product page. We ask that you always refer back to the product page as we update this information as we're made aware of any delays or earlier-than-expected shipments. Please note, pressing plant delays occur and orders that include a preorder title will only ship once the preorder arrives (unless see below). This is due to only one shipping charge and sorry but we cannot ship items separately - postage costs are expensive and we're not Amazon.

Ordered other items at the same time as a preorder and don't want to wait?
You can add other items to a preorder but shipping will only occur either a) once all items have arrived or b) place another order for items in stock, making it easy for us to include preorders as they arrive. Don't fret, we're very organised. Standard shipping rules apply - please keep track of whether you're in shipping credit. You might need a calculator.

How much is postage?
It depends on where you live and total weight. One LP can be shipped anywhere within Australia for $10.50 if under 500 gram weight. General rule of thumb is the more you order, the less per item you pay. In fact, order $125 worth of goods and pay ZERO postage. Certain postcodes (usually regional areas) end up being too expensive by courier, so these orders are shipped via Australia Post.

Is postage automatically calculated?
Yes, you can get a shipping estimate for Australian orders on the shopping cart page. Once you are ready to place your order, proceed to checkout and the price of postage will be displayed on the order confirmation page.
Overseas orders please read the sections below.

Can I pick up my order instore?
Absolutely. It should appear as the default option once your contact and shipping info is entered. You can also pick up partial orders that are awaiting preorders to arrive.
Opening hours or check our Facebook page.

Can I order from overseas?
Sure. Note that shipping is NOT FREE. You will be invoiced for shipping and fees, prompt payment is appreciated. As of May '21 Australia Post have made changes and requirements that have resulted in higher shipping costs and more red tape.
New Zealand customers can order via the website.
Shipping rates (in Australian Dollars) for one standard LP, under 500 grams:
Japan  $24  (includes credit card / PayPal fee)   
USA  $26   (includes credit card / PayPal fee)   over 500g / 2LP $40
UK / EU  $32  (includes credit card / PayPal fee)  over 500g / 2LP $46
Any PayPal / VISA / MCard fee will be added to the advertised price of the records. You will be invoiced for the shipping total plus fees and we ship within 48 hours of payment.

Why are shipping rates so high for overseas orders?
We are just as bummed about it as you are but we do offer the option of building orders. The larger your order gets the less painful the overseas shipping rates. At checkout choose “Overseas order - NOT FREE - shipping invoiced separately” as your shipping option. Your records and invoice will be set aside, and we will continue to do this with future orders you make. When you are ready to have your package shipped send us an email and we will get back to you with a shipping total. Once the shipping payment is received your order will be sent and Order Fulfilled, notifying you of the shipping. We will not and do not add any extra charges to shipping costs but will include PayPal's 3.8% fees in the quoted shipping cost (see Can I order from overseas? above).

How do I reduce the shipping costs for my overseas order?
We have found that once an order is above 2kg (under 2.5kg, 3kg etc) the shipping cost per LP reduces to a much lower rate. An example from EU (late 2020):
5 x LPs = 1.5-2 kg = $72 = AUD $14.40 each (recently had a 5 LP order under 1.5kg)
7 x LPs = 2.5 kg = $76 = AUD $10.85 each
8-9 LPs = 3 kg = $80 = approx AUD $9 each

Where do I find you? How do I get in contact?
519 Brunswick Street, Fitzroy North
VIC 3068
P: 03 9416 1662
E: info [at] strangeworldrecords [dot] com [dot] au
The #11 tram from the city heading north brings you within 50 metres of the store.
Catch the #11 from Collins St - it travels along Brunswick St, taking you across Alexandra Pde, get off at the next stop (#19) just outside the Lord Newry Hotel..
Check the Our Record Store page for a map and hours of opening.

Is the store wheelchair accessible?
Totally, and spacious enough to navigate around. There's a low, raised step (30-40mm high) at the front of the store and polished concrete. We also have a safety step to help with browsing the upper record racks. The safety step can be grabbed from under the Garage Rock crates.

What's this about free shipping?
All orders that reach $125 ship free within Australia or can be picked up.

Can you hold stock? 
Once an item is available in the website, it can only be held if purchased.
We've had to implement this policy in order to prevent inventory errors and customers who flake on us.

Does the record I've ordered come with a download code? 
Where known (stated on shrinkwrap sticker, advertised as having, personal copy...) we provide this info in the product description. Please don't email to ask us, there's all manner of resources to provide the answer - the internet (label / artist website), forums (Reddit), Facebook, Discogs etc.

What if you've sold out of the items I've ordered?
We do our best to keep our online inventory accurate, but discrepancies may occur. We will notify you of items we are out of. In the very unlikely event of this being a large portion of your order, we will hold those items we have and await further instructions. If we're only missing one item, we'll either ship what we have and provide a refund for the missing item, or await hearing if you're happy to wait for us to restock.